Care & Installation

Installing your shower head

Two minutes, by hand, no tools.

  1. Unscrew your existing shower head anticlockwise. If it's stiff, grip it with a cloth for extra purchase.
  2. Check the rubber washer is seated inside the new fitting. It ships already in place — just confirm it hasn't shifted.
  3. Screw the new head on clockwise, hand-tight. Don't use a wrench. Overtightening crushes the washer and causes the drips it's meant to prevent.
  4. Run the water for 30 seconds and check the joint. A slow weep means the washer isn't seated — unscrew, reseat, retry.

Keep your original fixture. If you move, swapping back takes about 30 seconds.

Concealed wall-mounted systems are different — they're plumbed into the wall cavity and should be fitted by a qualified plumber.

Everyday cleaning

Wipe the body with a soft damp cloth. That's genuinely it.

Avoid abrasive pads, scouring powder, and bleach-based cleaners on any finish — they'll dull it permanently.

Clearing mineral buildup

If you're in a hard-water area, deposits will eventually collect on the nozzles and the spray will start to scatter.

The silicone tips are designed to release them: rub the nozzle face firmly with your thumb under running water. Most buildup comes away immediately.

For stubborn deposits, soak the head in a 50/50 mix of white vinegar and warm water for an hour, then rinse thoroughly. Don't leave it soaking overnight.

The sediment filter

Our shower heads contain an internal screen that catches rust flakes and grit carried through older pipework.

Unscrew the head, rinse the screen under a tap, and refit — every few months, or sooner if you notice the flow weakening.

To be clear about what this is: it's a sediment filter. It does not soften water, and it does not remove chlorine.

Using the scalp brush

Wet your hair, apply shampoo, then press the bristles into your scalp and work in small circles. Let the water do the work — pressing hard doesn't clean better and isn't comfortable.

Rinse the bristles after each use. Every few weeks, wash them with a drop of soap to clear product residue.

Troubleshooting

Dripping at the joint — the washer isn't seated. Unscrew, check it's flat in the recess, refit hand-tight.

Weak or uneven spray — mineral buildup on the nozzles, or a clogged sediment screen. Do both cleaning steps above.

Mode selector feels stiff — normal when new. It loosens within a week or two of use.

Something not covered here? Contact us — we answer every message.