Care & Installation
Installing a shower head
Two minutes, by hand, no tools.
- Unscrew your existing shower head anticlockwise. If it's stiff, grip it with a cloth for extra purchase.
- Check the rubber washer is seated inside the new fitting. It ships already in place — just confirm it hasn't shifted.
- Screw the new head on clockwise, hand-tight. Don't use a wrench. Overtightening crushes the washer and causes the drips it's meant to prevent.
- Run the water for 30 seconds and check the joint. A slow weep means the washer isn't seated — unscrew, reseat, retry.
Keep your original fixture. If you move, swapping back takes about 30 seconds.
Installing a shower column
Our wall-mounted columns are exposed systems — they mount on the finished wall and connect to the hot and cold outlets already there. No wall is opened and no permit is needed, which makes this a realistic job for a confident DIYer. A plumber is still recommended, mostly because outlet spacing and thread sizes vary.
Measure your outlet centres before you start. Most exposed systems expect 150 mm centre to centre, and the connector adapters supplied rotate to absorb a small mismatch. Full step-by-step instructions are on each product page.
Everyday cleaning
Wipe the body with a soft damp cloth. That's genuinely it.
Avoid abrasive pads, scouring powder, and bleach-based cleaners on any finish — they'll dull it permanently.
Clearing mineral buildup
If you're in a hard-water area, deposits will eventually collect on the nozzles and the spray will start to scatter.
The silicone tips are designed to release them: rub the nozzle face firmly with your thumb under running water. Most buildup comes away immediately.
For stubborn deposits, soak the head in a 50/50 mix of white vinegar and warm water for an hour, then rinse thoroughly. Don't leave it soaking overnight.
Changing the filter cartridge
The Ellery's filter is a replaceable multi-stage cartridge, not a rinse-out screen.
Twist the spray plate off, lift the old cartridge out, drop the new one in. Every two to three months in normal use, sooner if your water is hard. Nothing is glued, clipped or proprietary.
To be clear about what it does: it catches sediment and takes the edge off chlorine. It does not soften water.
Using the scalp brush
Wet your hair, apply shampoo, then press the bristles into your scalp and work in small circles. Let the water do the work — pressing hard doesn't clean better and isn't comfortable.
Rinse the bristles after each use. Every few weeks, wash them with a drop of soap to clear product residue.
Troubleshooting
Dripping at the joint — the washer isn't seated. Unscrew, check it's flat in the recess, refit hand-tight.
Weak or uneven spray — mineral buildup on the nozzles, or a loaded filter cartridge. Do both steps above.
Mode selector feels stiff — normal when new. It loosens within a week or two of use.
Something not covered here? Contact us — we answer every message.